The following are the Terms and Conditions that apply to the usage of "Khamato" website, as well as all related websites and services, knowing that the use of the "Khamato" website is considered as an acceptance by you of the following Terms and Conditions. If you do not agree to these Terms and Conditions, you shall not access or use the Website.
The following Terms and Conditions apply to all users, in relation to the services provided by Khamato through the Website. These Terms and Conditions apply and are implemented upon your acceptance of any service conducted through the Website or through any other means of communication with Khamato.
Please note that you should review and agree to our Privacy Policy at (Privacy Policy Link) as an integral part of these Terms and Conditions. The user agrees and accepts that the use of the Website and the services offered by Khamato is at his own risk, and also acknowledges that Khamato shall offer no representations or warranties of any kind, whether express or implied.
The following definitions apply to the Terms and Conditions presented below, noting that these Terms and Conditions and the Privacy Policy are considered, according to this document, everything that has been agreed upon and understood between Khamato and the "User", whether the User is in the form of a person or entity that accesses the Website. “We,” “us,” “our,” “the Company,” “Khamato” and “Website” refer to Khamato and its authorized agents and employees.
“User,” “Users,” “you” and “your” also refer to users of the Services. “Supplier” Refers to any independent seller that provides a variety of products that are displayed on the Website.
Supplier's products: means the products included in lists offered by suppliers through the Website for the purpose of purchasing them by users.
Services: It means Khamato services mentioned in accordance with these Terms and Conditions. Website: means the Khamato platforms through which its services are used. Supplier
Offers: It means the offers and/or discounts that the supplier may offer or provide.
Force Majeure: It means any fatal event, including, in general, but not limited to fire, floods, storms, hurricanes, whirlwinds, volcanic activities, earthquakes, as well as any actions, orders or requests issued by a sovereign or government and/or anybody that is supposed to work for the benefit of That party, as well as war, whether declared or undeclared, and actions similar to war, revolutions, riots, civil disobedience, civil unrest, as well as strikes, work stoppages, and/or similar situations or actions that fall within labor disputes, And any other similar reason that is beyond the control of any party, unless its implementation is the implementation of a guarantee that is valid under an express waiver of exemption in the event of a force majeure event.
Third-party service providers: They mean independent contractors and entities that implement or issue a commitment to implement a specific service or perform any other service within the framework of the services stipulated in this document or within its scope.
Applicable Laws: It means the laws in force in the Arab Republic of Egypt.
In order to ensure that users have the ability to enter into binding legal contracts, the authority to use the Website is not granted to persons under the age of eighteen years or the legal age in force in your area, whichever is higher.
And if you register as a business entity, you shall acknowledge that you have the necessary authority to bind your entity to these Terms and Conditions, and that you, as well as the business entity, will comply with all applicable laws and requirements that apply to - and are subject to - the process of using the Website.
The account registration process requires you to provide Khamato with certain personal information, including but not limited to your full name, address, email address, telephone number, and age. You agree that true, accurate, complete, and up-to-date information about you will be kept in the Account.
You will also be responsible for all activity that occurs under your account, and you agree to maintain, on a continuous basis, security measures for your username and password for your account, unless otherwise authorized by Khamato in writing.
And since it is not permissible to transfer or transfer user accounts, therefore, you shall agree to refund to Khamato the value of any operation of your account, and it was not a valid operation, authorized or applied according to the law, and that happened on your part or on the part of any person who can access the Website electronic services, services, or otherwise, through the use of the user name or password specified by you, and even whether or not you allow that entry.
If Khamato (and at its sole discretion) develops doubts that any of the information provided by you is incorrect, inaccurate, incomplete or not up to date, without prejudice to any other rights and remedies guaranteed to Khamato in accordance with these Terms and Conditions or under applicable laws, we have the right to stop, limit or limit your access to the Website or its services.
Khamato may (according to its sole discretion and at any time) make any inquiries it deems necessary (whether this is done directly or through a third party), as well as ask you to respond with more information or documents, including but not limited to information and documents for verification. of your identity and/or ownership of your securities.
Without limiting the foregoing, if you are an employer or registered on behalf of a business entity, such information or documents may include a trade license and other official company documents and/or documents showing any person's authority to act on your behalf.
You agree to provide any information and/or documents to Khamato upon his request. You also acknowledge and agree that if you are unable to do so, Khamato may, without any liability, restrict, suspend, or withdraw your access to the Website. We also reserve the right to cancel any unconfirmed or unverified accounts or any accounts that have not been active for a long time.
Upon completion of the registration process on your part, you shall acknowledge that you have read and understood these Terms and Conditions and agreed to abide by them, as well as the Privacy Policy and even all that may be modified from time to time, as the policy and its amendments - according to this document - are considered an integral part Rather, it is included in these Terms and Conditions.
Khamato is considered an online market for all building and finishing materials designed to be a comprehensive commercial center to serve customers, contractors, merchants, and specialists in decorative finishing works.
The Khamato website displays products and services provided and owned by independent suppliers who have agreed to list these products on the Website. These suppliers have agreed in writing with Khamato to provide the products under orders through the Website, whereby the supplier will process the orders and sell them directly to the user.
When you create an account, you agree that you will communicate with us electronically. Therefore, you agree to receive periodic communications from us.
Khamato will communicate with you via email or may send you information via SMS, as well as post notices on the Website as part of the normal business conduct of your use of the Services.
You shall acknowledge that your choice not to apply the aforementioned means of communication is a matter that will have an impact on your use of the services.
Khamato will also ask you during the registration process to consent to sending you emails, or promotional notifications related to the Website and its services.
If at any time you decide or indicate that you do not wish to receive promotional emails, you may opt out of receiving them by clicking on the link at the bottom of any promotional email.
For all content on the Website, including but not limited to text, graphic images, Khamato logos, buttons, images, audio clips, digital downloads, data compilations, and electronic software, such content is deemed to be the property and even the authorship of Khamato, or its licensors.
This content is also protected by copyright, trademark rights, patents and other intellectual property rights and laws. The content collected on the Website is the exclusive property and copyright of Khamato and is protected by copyright, trademark rights, patents and other intellectual property rights and laws.
The Khamato mark and associated symbols are the trademarks of Khamato. The Khamato trademarks may not be used in connection with any product or service not offered on Khamato, or any product or service that disparages or discredits Khamato.
In consideration of User's compliance with these Terms and Conditions, Khamato grants User a limited, non-exclusive, non-sublicensable, non-revocable, non-assignable, non-transferable license to: access and use the Services solely in connection with the provision of the Services; ACCESS AND USE ANY CONTENT AND ANY INFORMATION AND RELATED MATERIALS MAY BE AVAILABLE THROUGH THE SERVICES.
Note that any right not expressly granted in these conditions is reserved for Khamato and may be revoked or revoked at any time and even without any notification to the customer.
The customer is prohibited from using any trademark or any intellectual property rights of Khamato from any part of the services, and is also prohibited from reproducing or modifying the services or making any process of preparing, publishing, executing, sending, displaying, broadcasting or other means Exploitation of the services, unless Khamato allows it or expressly authorizes it in writing, and it is not permissible to disassemble the services system or any reverse engineering or reshape it, or to link any part of the services to any mirror system or frame it or put any programs or scripts For the purpose of removing, indexing, deleting, or performing other data extraction operations on any part of the Services, or to unduly overburden the operation and/or functionality of any aspect of the Services, or to disable or attempt to gain unauthorized access to it. Permit to do so or work to harm the services or related systems or networks.
The user may not carry out in the product review section (for restricted products) or in any other place on the Website (as determined and at our sole discretion) any publication of the following: Cultural or religious insults or transgressions, or any critical political content, or materials that may threaten the public interest or national security, or cause defamation, defamation, or any other content that may be insulting, obscene, or inappropriate.
The terms agreed upon with our various suppliers require that they guarantee that the products offered are real, original, and even free from any defects. In this regard, we are making every effort to ensure that the products received through us are original, trustworthy, and reliable.
The information on the Website is for general purposes only. As for the information received by Khamato, we make every effort to ensure that the information remains updated and correct, but we do not make any representations or warranties of any kind, whether verbal or implied, in terms of completeness, accuracy, reliability or the suitability or availability of the Website or the information, services or related graphics contained on the Website for any purpose. Therefore, your reliance on such information is entirely at your own risk.
Khamato will always work to offer you the best customer experience and even an outstanding level of service, as Khamato makes every effort to ensure that the supplier’s products are available, but Khamato bears no responsibility if any products are not available with any supplier and these products were displayed on the Website electronic.
If the product for which you have placed an order is not available, we will inform you of this as soon as possible, and we will also give you the opportunity to choose alternatives or refund the amounts for that product or those products that were not available.
The products sold through this website that do not bear the Khamato brand name are products for which services and support are provided only by their manufacturers or local agents and suppliers, in accordance with the Terms and Conditions associated with each product.
Khamato also does not give any warranty of any kind with respect to the products sold on the Website. Therefore, please contact the suppliers when you need technical support or customer service regarding their products.
Khamato provides various payment methods on the Website, including the following: Payment in cash on delivery. Payment electronically through credit cards. Please note that payment upon delivery and by any means is a payment limited to certain amounts.
In the event that payment is made on delivery, the User shall pay the Khamato representative the full value of the Products prior to proceeding with the unloading process from the delivery vehicle. Khamato reserves the right to make any change or modification to the payment method or its provisioning process.
Khamato provides electronic payment services through third-party service providers, noting that Khamato will not store any data associated with credit cards. Khamato is not responsible for any error, damage, or any similar matter that the user may be exposed to as a result of or as a result of using the electronic payment method, as this is the responsibility of the third-party service provider.
The User shall ensure that there is sufficient financial coverage in the relevant account, so that orders can be covered, and shall abide by the limits of credit card transactions.
Khamato does not impose any additional fees on users for making the payment process electronically. Khamato may (according to his absolute choice and even at any time) make any inquiries he deems necessary (whether directly or through others), and he may ask you to provide him with more information or documents, including in general but not limited to any information or documents required to verify your identity and/or ownership of securities.
You, therefore, agree to provide any information and/or documents to Khamato upon his request. You also acknowledge and agree that if you are unable to do so, Khamato may - without any liability on it - cancel the transaction, restrict, or suspend your access to the Website and/or withdraw your membership from it.
And without any responsibility on Khamato, if it happens that the prices of the products of suppliers, which are displayed on the Website, are prices that differ from the actual prices stated in the final receipt. In this case, the user will be notified of this, and the user will have the right to pay the actual price or cancel the order.
As for orders received through the Website, they will be delivered to the user through the Website, within the time that is determined upon departure. The actual delivery date will be reconfirmed by telephone, at the telephone number given by you on the departure voucher.
You will also be asked to re-confirm or provide further clarification on the delivery address. In the event of any delay in the delivery process, Khamato will notify the users and make arrangements regarding the expected date of delivery or inform them of it. In the event of any damage to the Product(s) during the delivery process, and it occurred prior to receipt by the User, Khamato will notify the User of such damage and deliver another copy of the same Product(s) without any additional charge, if the Product(s) is available.
If the product(s) is not available, Khamato will refund the purchase value of the product(s) to the user, which is the value that was determined on the date of purchase when it was paid on the Website. Orders are delivered directly through the Khamato team or a third-party service team, or through members of these two teams.
The Service may be made available to or accessed through third-party service providers as well as through content (including any advertising content) that is not under Khamato's control.
Therefore, you shall acknowledge that there are different terms of use and even other privacy policies that may apply to you when using such third-party services and content.
However, Khamato does not grant any endorsement of third-party services or their content, and Khamato has no responsibility or liability whatsoever for any such third-party service providers.
The Egyptian Consumer Protection Law applies in relation to any exchange or return of any suppliers' products for which an order was issued by the user through the Website.
In addition, the exchange and refund terms applicable to suppliers shall prevail over and above the Terms and Conditions applied by Khamato as long as they comply with the provisions of applicable laws.
Khamato also offers free refunds and without additional cost to the user, and even without raising any inquiry in this regard, for a period of (14) days or as stipulated by law.
However, Khamato stipulates that in order to accept the return process, the products should not be opened, but rather be in their original condition, according to This matter is decided by Khamato and at her absolute discretion. Cash refunds, returns, or exchanges are not accepted on any special orders.
User(s) may not disclose to others any information received under the service contract concluded with Khamato. Rather, any information related to Khamato's business should be accessed in a confidential manner, in order to not adversely affect Khamato's business.
The user(s) shall be liable to compensate Khamato for any loss of business or reputation, if caused by any act of the user(s).
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Khamato is hereby relieved and disclaimed from all express, implied, or statutory representations and warranties that are not expressly stated in these conditions, including implied warranties regarding the supplier's capacity, fitness for a particular purpose and non-infringement.
Khamato does not make any representation or warranty as to the reliability, timeliness, quality, sustainability, or availability of the Services or any services requested through the use of the Khamato Services, nor does Khamato warrant that the Services will be uninterrupted or error-free.
Khamato Emma gives no warranty as to the quality, suitability, and capabilities of suppliers. To the fullest extent permitted by applicable law, you agree that you will exclusively bear all liability arising from your use of the Services.
The information on the Website is for general purposes only. As for the information received by Khamato, we make every effort to ensure that the information remains updated and correct, but we do not make any representations or warranties of any kind, whether verbal or implied, in terms of completeness, accuracy, reliability or the suitability or availability of the Website or the information, services or related graphics contained on the Website for any purpose.
Therefore, your reliance on such information is entirely at your own risk. All accounts registered on Khamato are continually monitored accounts, for security and performance reasons. We also hereby expressly make it clear to you that Khamato does not own any account of any kind.
Khamato is a technology platform and assumes no responsibility for any failure in connection with the suppliers' products. Khamato is not responsible in any way or for any situation related to the supplier and/or the supplier's products and/or the model, brand, or credibility of the products, but Khamato will make every effort to ensure the credibility and authenticity of those products.
Khamato is an intermediary party that performs the process of connecting the users and the supplier with regard to the purchase and delivery operations. Suppliers and third-party service providers are independent service providers and contract only with Khamato, and may not be considered employees, representatives and/or agents of Khamato.
Khamato does not perform the tasks itself, but rather manages the process of executing the tasks through its electronic platform, by providing a communication process between the user and suppliers.
Suppliers are responsible for the quality, efficiency, originality, availability, and legality of their products, noting that any failure to do so will end the relationship with the supplier as well as its presence on the Khamato online platform, and will even be replaced by another supplier for the purpose of fulfilling any open requests by the user in this regard.
Both Users and Suppliers agree that Khamato shall not be involved in any disputes between the parties under any circumstances. And since by using the aforementioned services, the user has acknowledged the possibility of risks from suppliers or errors from them or from third-party service providers, and therefore, the use of services or an issue is the responsibility of the user and according to his decision, and Khamato bears no responsibility arising or related in any way whatsoever.
User's dealings or relationships with third-party suppliers or service providers. Khamato shall have the right to disclose any of the user's information in his possession to the corporate entities affiliated with Khamato within his group of companies, or if required by law, or if requested or directed by any official government agency. Khamato will do so at his absolute discretion or as may be deemed appropriate by us or if such disclosure is in our interest.
Khamato has the right to make any addition to these Terms and Conditions, change or amend them at any time and without notice. The user shall be bound by any additions, changes, or modifications when they are included in the text of the Terms and Conditions on the Khamato website.
Khamato shall not be liable to you for any indirect, incidental, special, punitive, punitive, or consequential damages, even if Khamato is advised of the possibility of such damages.
Khamato shall not be liable for any damages, liabilities, or losses incurred by you arising from your use or reliance on the Services or from your inability to access or use the Services or from any transaction or relationship arising between you and any of the suppliers or service providers of Third parties, even if Khamato received information indicating the possibility of such damages.
Khamato is also not liable for any delay or failure to perform, and that arises as a result of reasons beyond the control of Khamato or its reasonable limits, and we are not responsible in the event that the third-party supplier or service provider may not possess a professional or specialized license or permit at work.
The aforementioned limits of liability are not considered to limit the liability that may not be excluded according to the applicable laws
User(s) may not disclose to others any information received under the service contract concluded with Khamato. Rather, any information related to Khamato's business should be accessed in a confidential manner, in order to not adversely affect Khamato's business.
The user(s) shall be liable to compensate Khamato for any loss of business or reputation, if caused by any act of the user(s).
Khamato shall not be liable for any delay, obstruction, or failure to provide the Services, if the reason is due to a force majeure event or similar events beyond our control that would have prevented or hindered the provision of the Service.
The rights and obligations of the parties stipulated in these Terms and Conditions shall be governed, interpreted, and understood in accordance with the provisions of the laws of the Arab Republic of Egypt.
You shall hereby submit unconditionally to the exclusive jurisdiction of the courts of the Arab Republic of Egypt, with respect to any dispute arising out of or related to these Terms and Conditions, and you shall also waive your right to take any legal action in any other place.
We have the right to take legal action in relation to any matter arising in accordance with these Terms and Conditions in any place where you live, conduct business, or have assets. In the event of any dispute or inconsistency arising from the text of these Terms and Conditions, then the Arabic text shall prevail.
If any part of these Terms and Conditions is determined to be invalid, null, or unenforceable according to the applicable law, then that part shall be deemed invalid or unenforceable only to the extent determined by law, and without affecting the rest of the Terms and Conditions.
This Agreement, Khamato's Privacy Policy, as well as what is updated from time to time and what is published in relation to them on (...) represents all that has been agreed upon and understood between us, in relation to the Services, and abrogates and replaces the earlier.